Natural Health Labs Terms & Conditions Natural Health Labs offers a 30 Day 100% unconditional money-back guarantee to all Natural Health Labs retail customers. If a retail customer is dissatisfied with any Natural Health Labs product for any reason, then that retail customer may return that Natural Health Labs product within 30 days, for either a replacement or a full refund of the purchase price. Returns will be issued in like-kind payment and may take up to 30 days to process. Natural Health Labs will replace the returned Natural Health Labs product providing the following steps and conditions are met: The product is returned to Natural Health Labs at the customer's expense for shipping and handling. The return is accompanied by a signed statement from the retail customer identifying the reason for the return. A copy of the original retail sales receipt must be included with the return. The unused portion of the Natural Health Labs product in its original container is returned. The name, address, and telephone number of the retail customer. Proper shipping carton(s) and packing materials are to be used in packaging the Natural Health Labs product(s) being returned for replacement, and the best and most economical means of shipping is suggested. Natural Health Labs will pay the cost of shipping the replacement Natural Health Labs product(s). Natural Health Labs will not refund any retail customer returns and no replacement of Natural Health Labs product will be made if the conditions of these rules are not met.
Quality Control.
Natural Health Labs will replace, within 30 days of purchase, any Natural Health Labs product found to be defective. However, no Natural Health Labs product(s) should be returned to Natural Health Labs before prior approval is sought and received. Call the Customer Service Department for a Return Authorization #. In order to assure that replacement of Natural Health Labs product will be issued, strict compliance to the following procedures is required:
A written replacement request must be submitted, stating the reason for the request and accompanied by proof of payment and a copy of the Purchase Order Form or packing slip. Natural Health Labs product returned without prior authorization will be returned to the Customer. Natural Health Labs will instruct the Customer where to ship the Natural Health Labs product for inventory and verification. Upon receipt and verification of the Natural Health Labs product, Natural Health Labs will ship out replacement Natural Health Labs product as appropriate. |
